Portland Public Schools

Technology Systems Status

down icon Experiencing issues with 4 services
maintenance icon Maint
Adobe Creative Cloud icon
Adobe Creative Cloud

Last update on

warn icon Warn
Google Workspace icon
Google Workspace

**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 17:00 PDT with current details. **Symptoms** Customers are not able to enroll new Windows devices to Google MDM unless they use GCPW (Google Credential Provider for Windows). **Workaround** None at this time

Last update on

down icon Down
Learning A-Z icon
Learning A-Z

The monitor is down in the following regions: us-east and us-west

Last update on

warn icon Warn
Zoom icon
Zoom

Identified - Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal. Oct 21, 2025 - 11:33 PDT

Last update on

33 Services
Adobe Creative Cloud
Google Workspace

**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 17:00 PDT with current details. **Symptoms** Customers are not able to enroll new Windows devices to Google MDM unless they use GCPW (Google Credential Provider for Windows). **Workaround** None at this time

Learning A-Z

Expected HTTP response code 200..299 got 403

Zoom

Some meeting summaries that were captured during the October 20 outage may be delayed in their delivery

Benchmark Education
Canva
Canvas
CommonLit
Destiny - Library Catalog
Duo Security
Figma
Freshservice
Imagine Espanol
Jamf
K12 Insight
Kami
Lab-Aids
Lexia
MyPPS - ClassLink
NWEA
One2One Manager
Peoplesoft ESS
Pepper
PPS Website
Remind
SchoolMessenger
Screencastify
Securly
Smartsheet
Sora
ST Math
Synergy - Includes ParentVue & StudentVue
TumbleBooks